Have a question about your account, IMAP setup, or billing? We're a small team and we read every message personally.
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Send a Message
We are a small, independent team. We respond to every message personally — no bots, no canned responses. Most emails get a reply within one business day. If your issue is urgent (e.g. emails being moved unexpectedly), please mention that in your subject line so we can prioritize.
For IMAP troubleshooting, it helps to include your email provider (e.g. Gmail, Fastmail, custom domain) and the error message you see — this lets us get straight to a solution.